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Facebook Ads Account Access Request Approval

Facebook Ads Account Access Request Approval

In the dynamic world of digital marketing, leveraging platforms like Facebook is essential for reaching a broad audience effectively using Facebook Ads. One crucial aspect of this process is managing Facebook Ads Account access, especially in collaborative settings like digital marketing agencies or when working with external partners. Understanding how to navigate the process of Facebook Ads Account Access Request and Approval is vital. This article will delve into this process, outlining key steps and best practices.

Understanding Facebook Ads Account Access

Facebook Ads Manager is a powerful tool used for creating and managing your Facebook ads. Granting access to your Facebook Ads Account is often necessary when collaborating with team members or external agencies. This access allows multiple people to manage, create, and view ad campaigns, providing flexibility and efficiency in your marketing efforts.

The Process of Access Request and Approval

Initiating Access Request

  1. Requester’s Perspective:
    • The individual or agency needing access to the Facebook Ads Account starts by sending a request. This is typically done through the Business Manager platform.
    • The requester must have a Facebook account and should be part of a Business Manager account. If they’re not, they’ll need to create one.
  2. Access Levels:
    • Facebook allows different access levels: from ‘Admin’ who has full control over the account, to ‘Analyst’ who can only view ads and access reports.
    • The requester should be clear about the level of access they require based on their role and responsibilities.

Approving the Request

  1. Account Owner’s Perspective:
    • Once a request is sent, the account owner or administrator will receive a notification.
    • The owner logs into their Facebook Business Manager, navigates to the ‘Requests’ section, and can view the pending access request.
  2. Review and Approval:
    • The owner should review the request carefully, verifying the identity of the requester and the level of access requested.
    • If everything is in order, the owner can approve the request, granting the necessary access level to the requester.

Best Practices for a Smooth Approval Process

Clear Communication

  • Clarify Needs and Responsibilities:
    • Before sending a request, it’s important for both parties to communicate clearly about the needs and responsibilities associated with the access. This ensures the right level of access is requested and granted.

Security Measures

  • Verification:
    • Account owners should verify the identity of the person or agency requesting access to avoid granting access to unauthorized individuals.
  • Regular Review:
    • Regularly review who has access to your Facebook Ads Account. Remove access for people who no longer need it, maintaining security and control over your account.

Understanding Access Levels

  • Educate on Access Levels:
    • Both parties should understand the different access levels and their implications. This helps in requesting and approving the appropriate access level.

Record Keeping

  • Document Requests:
    • Keep records of who has been granted access and the level of access. This is helpful for audits and for tracking who is responsible for specific actions within the account.

Common Challenges and Solutions

Delay in Approval

  • Proactive Communication:
    • If there’s a delay in approval, the requester should reach out to the account owner. Sometimes notifications can be missed, so a gentle reminder can expedite the process.

Incorrect Access Level Granted

  • Immediate Rectification:
    • If the wrong access level is granted, the owner should immediately adjust it to the correct level to prevent potential issues or misuse.

Security Concerns

  • Two-Factor Authentication:

Changing Roles or Departures

  • Update Access Accordingly:
    • When someone’s role changes or if they leave the organization, update their access level or remove their access entirely to maintain account integrity.

Tips for Agencies and Marketers

  1. Standard Operating Procedures:
    • Agencies should develop standard operating procedures (SOPs) for requesting and managing Facebook Ads Account access. This ensures consistency and efficiency.
  2. Training:
    • Provide training for team members on managing Facebook Ads Accounts, focusing on security, access levels, and best practices.
  3. Client Communication:
    • Maintain open and transparent communication with clients regarding access needs and actions taken within their accounts.
  4. Compliance with Policies:
    • Always comply with Facebook’s policies and guidelines to avoid violations that could impact account access or functionality.


Navigating Facebook Ads Account Access Request and Approval is a key component of effective digital marketing management. By understanding the process, adhering to best practices, and tackling common challenges, businesses and agencies can collaborate effectively, ensuring that their Facebook advertising strategies are executed smoothly and securely. Remember, the goal is not only to gain access but to manage it responsibly, maintaining the integrity and performance of your Facebook Ads campaigns.

How do I get access to the Facebook Ads Account of my client?

This is a common issue that I find with my staff and my clients as it can be tricky for those new to the Facebook Business Manager and Facebook Ads Manager to navigate.

In this video I explain how to either give access to your staff or agency, or if you are an agency that offers Facebook ads you can send this to your clients to give you access.

I hope this makes this process easier for you and your clients.

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